Privacy
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Privacy policy


This privacy policy sets out how Quiverstock Ltd uses and protects any information that you give Quiverstock Ltd when you use this website.


Quiverstock Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


Quiverstock Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17 May 2018.


We may collect the following information:

  • Name
  • Contact information including email address, telephone number and  postal address including postcode
  • We DO NOT store credit card details


What we do with the information we gather:

We require this information to provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Processing your order
  • We may contact you by email, telephone, SMS or mail
  • We may use the information internally to improve our products and services
  • We will NEVER use your information for marketing purposes or sell it to third parties


How long we will keep your information:

We  will  retain your information on file  for six years from the end of the last company financial year they relate to, or longer if: they show a transaction that covers more than one of the company's accounting periods.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for anonymous statistical analysis purposes.


Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


You may request details of personal information which we hold about you under GDPR 25 May 2018. If you would like a copy of the information held on you please write to:


Quiverstock Ltd, Mobbs Wood Farm, Brinklow Road, Ansty, Coventry CV7 9JN

or email

compliance@quiverstock.co.uk


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


You have the right to be forgotten

If you wish any information we are holding on you to be removed from our records, please write to or email us as soon as possible at the above address.  We will process this request within a calendar month of receipt and confirm when it is completed.

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